Program Features & Benefits

Proven Effective
The VoIPTrainer is proven to increase user acceptance and phone usage by 200%!
(Click here to read a study on eLearning and the VoIPTrainer)

Accessible
The VoIPTrainer is available anywhere, anytime, so your employees get the answers they need, when they need them. Access the VoIPTrainer via the Internet or your company's intranet.

Flexible
The teachable moment is different for everyone. End users can access training when they need it, with their phone in front of them.

Customizable
The VoIPTrainer is an exact replica of the end-users' Cisco IP Phone, and can be customized to match your company's phone number, speed dial names, line extensions, voicemail prompts, soft keys and more.

Multilingual
The VoIPTrainer can be translated into any language resulting in consistent training and support throughout your entire organization.

Supplement to Instructor-Led Training
Instructors can demonstrate the phone's features and train end-users right in front of a PC. Users also have unlimited access to the training when they return to their desks.

Convenient Support Tool
Your end users and IT staff can use the VoIPTrainer as a quick reference to address questions. The cost savings generated by reduced support calls creates a return on investment greater than the total cost of the tool.

Ongoing Organization-Wide Training
Provide an effective and easy-to-use training and support tool for all new employees.

Tracking & Reporting
Our annual subscription service provides the administrator with the ability to track all end user usage of the program, and export all data into Excel to view and create reports.

Who needs VoIPTrainer?