
Interactive End-User Training & Support for the Cisco IP Phones, IPCC & Other Cisco Unified Communications Applications
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» Cisco 7905/06/11/12 Phones
» Cisco 7920 Phone
» Cisco 7940/60/14 Phones
» Cisco 7941/61/14 Phones
» Cisco 7942/62 Phones
» Cisco 7970/71/75 Phones
» Call Manager
» Unity Voicemail
» Attendant Console
» Unity Assistant
» UCC CAD Enterprise & Express
» UCC CTIOS Enterprise
(UCC formally IPCC)

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Cisco 7900 Series Phone Training Modules

Current Training Module Demos:
» Cisco 7905/06/11/12 Phones
» Cisco 7920 Phone
» Cisco 7940/60/14 Phones
» Cisco 7941/61/14 Phones
» Cisco 7970/71 Phone
» Cisco Attendant Console
» Cisco CTIOS IPCC Desktop

All phones modules include
Call Manager and Unity Voicemail

Training Modules Include:
» Shortcuts to streamline your daily activities
» Basic and advanced features:

» Access voicemail features
» Multiple call handling
» Using the corporate directory
» Transferring calls
» Conference calls
» Parking and retrieving calls
» Setting up the address book
» Advanced call handling

» All training can be customized to mirror the look of
your phone system and extensions